Frequently asked questions

The questions buyers ask before they send a drawing.

Do you sign an NDA before I send drawings?

Yes. We have our own NDA template and sign it before any file is shared. Drawings go only to the workshops on the shortlist, and each of them signs as well.

How is your fee calculated?

On the EXW factory price — never on a padded unit cost. 3% for sourcing only, 5% when production follow-up and inspection are included, or a monthly fee for ongoing representation. Minimum fees are published on this page.

Do you take commission from the factory?

No. Zero. We are paid by you, and the factory invoices you directly. If a supplier offers us a rebate, we tell you and deduct it from your order.

How do you check a workshop is real and capable?

Business licence verified against the national registry, an on-site visit with the machine list and current load, and photographs of comparable parts they are running now. Certificate numbers are checked with the issuing body.

Can you provide material certificates, heat numbers and PPAP?

Material certificate with heat number and a first article inspection report can be arranged with the factory as standard. A full PPAP package depends on the factory's own capability — we will tell you which of our shops can support it before you commit.

What happens if the parts fail inspection?

We hold the batch on site, document it with photographs, and negotiate rework or replacement before the balance payment is released. If we qualified the workshop, sorting it out is our problem — not yours.

Can you arrange third-party inspection?

Yes. SGS or BV can be arranged for independent inspection when you want a report that is not written by us.

What are your payment terms?

Standard is 30% deposit, with the balance released after you approve the inspection report. Travel cost is quoted separately in advance when a factory is far from our base.

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Send us a drawing

A STEP file, a PDF or a photograph of the part is enough. You will get a shortlist, an itemised comparison and a realistic timeline within 48 hours.